Privacy Policy – Vendy Marketplace

Effective Date: 07/06/2025
Last Updated: 07/06/2025

At Vendy Marketplace ("Vendy", "we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Nigeria Data Protection Regulation (NDPR).

1. Information We Collect

We only collect basic personal data necessary for account creation and order fulfillment:

Full Name
Email Address
Delivery Address

We do not collect sensitive personal data (e.g., financial, biometric, or health data).

2. How We Use Your Information

Register and manage your user account
Process orders and enable communication with sellers or buyers
Send you relevant updates or notifications
Improve your experience on our platform

3. Payment Processing

We do not store or directly process any payment or financial information. All payments on our platform are securely handled by our third-party payment processor, Paystack.

4. Data Sharing

We may share your information with:

Sellers or buyers involved in your transaction
Third-party service providers (e.g., delivery or hosting providers)
Law enforcement or regulatory agencies where required by law

We do not sell your personal data to any third parties.

5. Data Retention

We retain your personal information as long as your account is active or as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

You may request deletion of your account by contacting us at privacy@vendymarketplace.com.

6. Your Rights Under NDPR

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain processing
Withdraw your consent at any time

To exercise any of these rights, contact us at privacy@vendymarketplace.com.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data, including access control, secure storage, and encryption protocols. However, no online system is 100% secure. Please protect your login credentials.

8. Children’s Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Privacy Policy

We may update this policy occasionally. Any material changes will be posted on this page with an updated effective date. Please review it regularly.

10. Contact Us

If you have questions, reach us at:
📧 Email: privacy@vendymarketplace.com
📍 Address: Imiringi Road, Engineering street, Bayelsa, Nigeria

If dissatisfied, you may contact the Nigeria Data Protection Commission (NDPC) at:
📧 Email: info@ndpc.gov.ng
📍 Address: No. 12 Dr. Clement Isong Street, Asokoro, Abuja, Nigeria